American Airlines Cancellation Policy


Want to cancel an American Airlines flight? Unaware of their cancellation policy? Then, it’s imperative to familiarize yourself with it. Having detailed information on the American Airlines Cancellation Policy not only makes canceling the flight easy but also explains your eligibility for claiming a refund.


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American Cancellation Policy

Like other airlines, AA allows passengers to cancel their tickets through different approaches. But before initiating the process, it’s important to understand how the cancellation policy works and the suitable way to get a refund. This page will share comprehensive information on the AA cancellation policy and step-by-step instructions.  

Overview Of American Airlines Flight Cancellation Policy

Cancelling a flight within 24 hours of booking with American Airlines allows passengers to claim a full refund. According to the American Airlines Cancellation Policy, the 24-hour risk-free cancellation works for both refundable and non-refundable tickets. However, the terms and conditions are different. For refundable tickets, passengers will receive a refund in the original form of payment, whereas for non-refundable tickets, passengers will receive a refund in the form of a travel credit. Additionally, no cancellation fees will be imposed if the cancellation is made within a day of booking. 

24 Hour American Airlines Cancellation Policy

American Airlines 24 hour cancellation allows passengers to avoid paying cancellation fees. However, to claim a full refund, the flight must be booked at least two days before departure. This policy is implemented only for the first 24 hours from purchase. Any cancellation made after 24 hours of booking is subject to charges being paid. The process can be done using the official website or by contacting AA. Additionally, the 24-hour cancellation policy applies to all tickets. 

How The 24-Hour Risk-Free Cancellation Works?

Booking with American Airlines offers flexibility when it comes to canceling the flight for any reason or due to unavoidable circumstances. This flexibility includes cancellations made within a day of booking, and passengers are granted a full refund. This policy is applicable to all fare types, such as:

  •  Refundable Ticket,
  •  Non-refundable Ticket, 
  • Basic Economy (U.S. Only)
  • Awards (Miles) Ticket

American Airlines Cancel Within 24 Hours 

Any passenger who wishes to cancel their reservation with American Airlines using any fare type is allowed to proceed. However, to get a claim, it is required to follow the instructions mentioned below:

  • According to American Airlines 24 hour cancellation policy, cancellations made within a day of booking are eligible for a full refund. 
  • To claim a refund or avoid cancellation charges, cancellations must be made at least two days before the departure date. 
  • Call AA customer service to cancel the flight, or use the official website. 
  • Refund will be processed within seven business days if the booking is made with a credit card. 
  • If you used another mode of payment while booking the ticket, the refund will take at least 7 to 20 business days to reflect in your account. 
  • All fare types are eligible for a full refund if the cancellation is made within 24 hours. 

American Airlines Cancellation After 24 Hours

American Airlines flight cancellations can only be claimed for a full refund if they are made within 24 hours of the booking. Any process or request made after this period may be subject to a cancellation fee charge. Let’s learn more about it:

  • An individual can only be eligible for a full refund if the request is made within a day of booking.
  • Refunds are not allowed for non-refundable fares after the grace period of 24 hours. 
  • According to American Airlines' Cancellation Policy, no cancellation fee will be charged on a refundable ticket, and the full refund will be credited to the original form of payment. 
  • A non-refundable ticket, including the Main Cabin, will not incur an American Airlines cancellation fee. However, the refund will be credited as a travel credit. Fees apply only via fare difference on rebooking. 
  • If a basic economy ticket is canceled, a cancellation fee will be charged, and the refund will be shared as a travel credit. However, this policy is only for AAAdvantage® members and U.S. travel.  

Refunds For 24-Hour Cancellations 

As mentioned above, American Airlines offers flexibility to flyers who booked their tickets months before in any fare type. However, some conditions may apply depending on the fare difference. Hence, it is advisable to visit the official website of American Airlines to check eligibility to claim a refund. Also, check the details mentioned below: 

  • To avoid the American Airlines cancellation fee, request it within a day of booking. However, to receive the refund, the ticket must be booked at least two days before departure. 
  • All ticket types are eligible for a full refund if the cancellation is made within 24 hours of the booking. 
  • Refund will be credited within seven business days if the original booking was made using a credit card. 
  • If any other mode of payment were used, the complete refund will be credited within 20 business days. 
  • According to the American Airlines Cancellation policy, any ticket booked through a travel agent is suggested to be contacted in order to receive a refund on ticket cancellation. 

Cancellation Policy By Fare Class

We have learned about the eligibility for American Airlines cancel flight refund. Now, it’s time to understand the policy in a more detailed manner and how it differs from class to class. Generally, the airline permits all fare types to receive a full refund if the cancellation is made within a 24-hour window. However, the ticket must be bought at least two days before departure. Any request made after crossing the grace period might be subject to cancellation fee charges, depending on the fare type and specific rules set by the airline. 

Basic Economy Cancellation Rules

As mentioned above, to receive a full refund on an American Airlines economy class ticket, the request for cancellation must be made on the same day of booking or at least two days before the scheduled departure. Remember that basic economy fare tickets can’t be changed; however, there are exceptions, which can be confirmed by contacting the airline directly or visiting the official website. Here are the rules for the basic economy ticket cancellation policy that you need to know before proceeding: 

  • Request for the cancellation within 24 hours to obtain a full refund on a basic economy ticket. 
  • Requests made after 24 hours are not allowed for any changes or refunds to be received in the original form of payment. 
  • According to American Airlines policy, an individual can change or cancel their ticket online if the booking is made via the official website. 
  • A passenger is required to pay the difference in fare for American flight changes. 
  • AAdvantage® members might be permitted to cancel their basic economy fare tickets, but they will get a travel credit. However, the AAdvantage® number should be in the reservation before cancellation. 
  • If any passenger cancels a trip that has already started, the Basic Economy ticket will not be used for future travel, as the remaining value would be considered zero. 

Main Cabin Fare Cancellation Policy

Any passenger who is planning to cancel an American Airlines main cabin reservation is required to familiarize themselves with the cancellation policy:

  • If you want to cancel a main cabin reservation, you can request a complete refund within 24 hours of booking. However, the booking should be made at least two days before the flight departure. 
  • Any request made after a given timeframe might be subject to the cancellation fee, and the original form of payment also might not be allowed.  
  • Generally, there will be a zero cancellation fee if the ticket is cancelled after 24 hours. However, the refund will not be credited in cash; instead, the airline will refund as a travel credit that can be used for future travel. 
  • American Airlines main cabin cancellation fee may apply only via fare difference on rebooking. 
  • Any cancellation made after departure is not eligible for a cash refund; however, leftover credit will be available for future travel. 

First/Business Class Cancellation Rules

American Airlines Cancellation rules are flexible. However, it is necessary to know the specific rules depending on the fare type. If any individual is looking to cancel a first or business class ticket, they need to know the following rules:

  • If a business/first-class ticket is canceled within a day of booking, the individual will receive a full refund without paying a cancellation fee. 
  • A refundable business-class ticket can avoid cancellation charges. 
  • If a business class ticket is booked via American Airlines' official website, an individual can request a refund and even check the refund status.
  • According to American Airlines first class cancellation policy, if tickets were bought from a travel agent or any other website, the customer must contact them for assistance regarding a refund. 

American Airlines Cancellation Fees

American Airlines offers flexibility for customers who wish to cancel their flight tickets for any fare type. However, some specific rules must be followed, and a cancellation fee may be incurred under some circumstances. The amount of the cancellation charges depends on the ticket fare type. Here is precise information regarding the airline cancellation policy based on different fare types:.

Fare Type Within 24 hrs of Booking* After 24 hrs, Before Departure After Departure / Flight Taken
Refundable Ticket Full refund ✅ $0 cancellation fee — full refund to original form of payment Unused portion refundable, taxes/fees returned
Non‑refundable Ticket (Main Cabin, etc.) Full refund ✅ $0 cancellation fee, but refunded as travel credit (no cash) — fees apply only via fare difference on rebooking No cash; leftover credit available for future travel
Basic Economy (U.S. only) Full refund ✅ $99 fee and refunded as travel credit (if AAdvantage member & U.S. travel) Same as non‑refundable: credit only, minus $99
Award (Miles) Ticket Full refund ✅ $0 fee — miles redeposited back to account Same — miles + taxes refunded

Fee Breakdown By Ticket Type

  • The cancellation of refundable and non-refundable tickets made within 24 hours is not subject to a cancellation fee. 

  • According to American Airline cancellation policy, the request to cancel a refundable ticket made after the 24-hour grace period is not required to pay any cancellation fee, and the customer will receive a complete refund to the original form of payment. 
  • Similarly to a refundable ticket, canceling a non-refundable ticket does not require paying a cancellation fee, even after the request is made after 24 hours of booking. However, the refund will be received in the form of a travel credit. Fees may be paid only via fare difference on rebooking. 
  • A request to cancel basic economy class tickets after 24 hours is made; a $99 cancellation fee must be paid. 
  • The cancellation of an Award (Miles) ticket is also not required to pay cancellation charges even after the grace period has passed. Miles will be redeposited back to the account. 

When You Can Cancel Without A Fee?

A cancellation request made within 24 hours of purchase allows customers to receive a complete refund for any fare type. Additionally, the request's eligibility requires the flight departure at least two days before. If any customer requests after 24 hours of booking, a cancellation fee will be charged depending on the fare type. 

How To Cancel A Flight On American Airlines?

To cancel a flight on American Airlines, a passenger can use the official website or contact the airline directly. However, there are specific terms and conditions for it, such as:

  • If you want a complete refund, you must request it within 24 hours of the booking. This applies to any fare type. 
  • According to AA cancellation policy, bookings made with a travel agent or other websites require contacting them to request a refund. 
  • American Airlines customer service usually handles refunds via the official website or other official channels. 

Step-By-Step Guide

Follow these steps to cancel an American flight ticket via the official website:

  • Step 1: Visit the official American Airlines Website.
  • Step 2: Appear at the end of the page or log into your AAdvantage® account.
  • Step 3: Find the option “Refunds And Receipts”.
  • Step 4: “Click on the option of 'Request A Refund”.
  • Step 5: Enter your trip details in the given space, such as your last name and ticket number.
  • Step 6: Hit the “Continue” button.
  • Step 7: Follow the steps as mentioned on the screen.
  • Step 8: Once you are done with the cancellation, pay the fee if needed. 
  • Step 9: Check your registered email account for the cancellation. 

Cancel American Airlines Flight Via Phone Number 

To cancel the flight ticket or to make a request for a refund, customers can also contact the airline directly at the official number 1 (800) 433-7300. Alternatively, dial +1-800-633-0441 and receive assistance from a travel expert. Details such as last name and ticket number are required to share. Cancellation charges may be incurred depending on the fare type. However, requests made within 24 hours can avoid charges. It is best to confirm it through the executive or the agent. 

Refund Rules After Cancellation

Non-refundable tickets are generally not refunded if the request is made after 24 hours of booking. But American Airlines allows passengers to make requests without paying a cancellation fee after the grace period. However, the refund will not received in the form of cash or credit card credit. Let’s understand thoroughly. 

Non-Refundable Vs Refundable Tickets

As aforementioned, customers are allowed to receive a complete refund for any cancellation made within a day of booking or at least two days before scheduled departure. This policy applies to all fare types. However, once the grace period is over, cancellations can be subject to a fee. Here are some conditions in which the airline provides refund on a non-refundable ticket: 

Non-Refundable Tickets Cancellation Policy:

  • Cancellations made within 24 hours are allowed to receive a full refund without any cancellation fee. 
  • Once the grace period for cancellation has passed, customers are still entitled to a refund without paying a cancellation fee. However, the refund will be received as a travel credit, which can be used for future travel. 
  • After 24 hours, no cash will be refunded, but the travel credit will be credited to the account. Additionally, fees apply only via fare difference on rebooking. 
  • Cancellations made after departure are not subject to a full refund, and no cash will be refunded. However, the leftover credit will be refunded for future travel. 
  • The credit is typically valid for a year from the original ticket issue date. 
  • Refunds will not be processed on expired non-refundable tickets. 
  • Death of the passenger or traveling companion.
  • If the passenger decides not to travel, the schedule will change by three or more hours (domestic) or four or more hours (international).
  • Change in duty or any official military order

Refundable Tickets

American Airlines Cancellation Policy 24 hours permitted customers to obtain a full refund on refundable tickets without paying any cancellation fee. However, the rules are slightly different from non-refundable ticket cancellations. 

  • To receive a full refund, cancellations must be made within a day of booking or atleast 2 days before the flight. 
  • A refundable ticket allows passengers to cancel their flight without a fee if the cancellation is made 24 hours. 
  • According to American Awithin irlines' cancellation policy, basic Economy fares are only refundable on the day of booking. 
  • Refunds are still credits on the cancellation of refundable tickets even after the 24-hour window, and they can be subject to the specific fare rules. 
  • Cancellations made after departure are only refundable for the unused portion and taxes/fees returned to the customer. 

Noted: Refunds will be provided using the original form of payment, and supporting documents may be needed. If you book a flight ticket from another booking source, you must contact them for a refund.

Getting Refunds In Miles Or Cash

American Airlines only provides full refunds for all fare types, including Award (Miles ticket), if the process is initiated within 24 hours of the grace period. After the grace period, the refund will be credited in cash (on refundable tickets) or travel credit (non-refundable tickets or Basic Economy ticket, for U.S. Bookings). A cancellation fee is applied after the grace period is over. 

American Airlines Award Ticket And Miles Cancellation

Any passenger who doesn’t want to travel due to unforeseen circumstances and intends to cancel American Airlines flight booked with miles needs to read the policy below: 

  • Like other fare types, American Airlines provides a full refund on an Award (miles ticket) if the cancellation is initiated within 24 hours of the reservation. 
  • No cancellation fee will be charged if a passenger fails to cancel the flight after 24 hours, and the miles will be redeposited back into the account. 
  • If an award ticket is canceled before the first flight departs, the miles used for the reservation will be credited to the AAdvantage® account. 
  • Eligible taxes and fees associated with the award ticket will be refunded, too. 
  • Cancellations can be initiated using the official website up to one year from the date the ticket was purchased, as long as they are before the first flight. 
  • American Airlines refunds all taxes and fees in full, except in some cases, which include sales-imposed non-refundable taxes, which must be paid even if the trip has already begun, and taxes that are required to be paid even if you are not traveling. 

Noted: Refund rules vary from country to country, and AA follows those rules. Hence, it is suggested that you visit the official website before initiating the process. 

Final Tips For Cancelling American Airlines Flights

It is best to check American Airlines' cancellation policy before canceling flights. Cancellations made within a given timeframe permit receiving a full refund on all fare types. However, if the cancellation is made after the 24-hour window, some charges might be required, and the refund will be credited as a travel credit. Only on refundable tickets, the original form of payment will be refunded even after the grace period. A non-refundable ticket will receive a travel credit. 

The best approach to canceling the ticket is to use the official website or contact the airline at 1 (800) 433-7300. Meanwhile, call +1-800-633-0441 and speak to a travel expert for more detailed and precise information. Documents may be required to submit.

Frequently Asked Questions

Q1. Can I Cancel American Flight Via The Website?

Yes, the official website of American Airlines can be used to cancel a flight ticket. Visit the official website, find the trip by entering the confirmation code, or log into your AAdvantage® account. Find the “Cancel trip” menu and click on it to confirm the cancellation. Receive the email for the trip cancellation at the registered email address.

Q2. Can I Contact American Airlines To Cancel My Flight?

Yes, passengers can directly contact the airline customer service at 1 (800) 433-7300 to cancel the flight. Alternatively, +1-800-633-0441 can be dial to learn the cancellation policy from a travel expert if the official number is busy. Their assitance can be helpful in learning American Airlines cancellation policy.

Q3. Can I Receive A Full Refund On American Non-Refundable Tickets?

To receive a full refund on non-refundable tickets booked with American Airlines, initiate the process within 24 hours of booking or at least two days prior to flight departure. Any process made after the 24-hour grace period is subject to cancellation charges. The refund will be credited as a travel credit to the AAdvantage® account.

Q4. Can I Get A Refund For A Basic Economy Fare Ticket?

Yes, passengers can receive a full refund for a basic economy fare ticket if they cancel within 24 hours of purchasing the ticket. Once the grace period is over, the refund will not be credited in the original form of payment, and cancellation charges may be incurred.

Q5. What Documents Are Required To Cancel An American Airlines Flight?

Booking confirmation number (PNR) and the passenger’s last name are required to cancel can an American Airlines flight. The ticket number might also be required, which can be found on the registered email. Contact the airline or visit the official website to learn the details regarding the documents.

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