Aeromexico Airlines Infant Policy

This comprehensive page contains all the information you need regarding your infant's ticketing options, the fees charged, and the documents needed to help you plan your trip with ease and peace of mind.

What is the Aeromexico Airlines Infant Policy?

According to the Aeromexico Infant policy, infants (boy or girl) under the age of two years are not required to have their own seat as they are permitted to sit on their parent’s lap. Please note that only one lap infant is allowed per passenger. However, if you are traveling with twins or more than one child, you must purchase a seat for another child.

Terms & Conditions To Add Lap Infant To Aeromexico

To get a better understanding of the terms and conditions corresponding to Aeromexico add lap infant guidelines, please have a closer look below -

• Infants under the age of two must travel on an adult’s lap.
• Make sure to be handy with your child's birth certificate or passport for their age verification.
• One baby per adult is permitted to travel.
• Aeromexico provides bassinet services for safe, comfortable, and peaceful travel.
• If the child is not travelling with the parents, they must have a form signed from them that is subject to extra fee.

Baggage Allowance To Carry Your Baby In Aeromexico

When traveling with Aeromexico Airlines, you should be aware of the baggage allowed to carry for your child/infant. If you fly for a domestic destination, you are allowed to carry a stroller, diaper bag, bassinet, or Moses basket without any fee.

However, when you fly internationally, you are allowed to carry an extra piece of luggage weighing up to 25 kg and measuring 1.15m. If this extra baggage exceeds this weight, you will have to pay the extra fee.

Aeromexico Stroller Policy

A stroller, bassinet, or Moses basket can be brought aboard domestic flights free of charge, according to the airline's stroller policy. However, on international flights, you can get an extra piece of luggage that weighs up to 25 kg and measures 1.15 m, which can include a stroller, bassinet, or Moses basket, if it weighs up to 25 kg.

Aeromexico Infant Car Seat Guidelines

On board, Aeromexico Airlines ensures the family and their kids travel with excellent safety and possible comfort. Therefore, there are some of the terms and conditions of using the car seat for kids are given below -

• An onboard child car seat must be certified for use in motor vehicles and airplanes.
• The car seat must have a label certifying it for use in both motor vehicles and aircraft.
• As per the policy, the car seat should be placed in a window or a middle seat. It is not permitted to put it on emergency exit row seats or rows in front or behind the emergency exit row.
• According to the manufacturer’s instructions, the car seat must be fastened to the airplane seat accordingly.

Note - 

• Booster-type car seats without backrests and only to add height are not acceptable.
• Seats without the manufacturer’s certification label are not approved.

Documents Required to Carry Infant In Aeromexico

To add lap infant to Aeromexico flights, passengers must carry a few essential items for the kid’s age verification. These items include a birth certificate or passport, a visa if traveling to the US, and boarding passes.

Rules To Reserve Bassinet On Aeromexico

To ensure you have a secure, safe, peaceful, and comfortable journey, parents can avail of the bassinet services for their kids. Please note that your child must not exceed 11 kg. Additionally, you must hold the infant in your arms during the takeoff and landing time. According to the Aeromexico rules, the bassinets are set up when the flight reaches 10,000 feet. This way, your child can sleep comfortably, allowing you to enjoy your onboard experience.

How Do I Add A Lap Infant On Aeromexico Online?

Aeromexico does not allow to add lap child Aeromexico online. Therefore, you need to speak to the official representative by dialing their customer support number: 1 (800) 237-6639. In case they don’t respond due to any technical issue, you have the option to speak to the OTA expert at +1-800-633-0441 for instant assistance.

Can I Add A Child To An Already Booked Aeromexico Ticket?

Yes, you can add baby to your existing Aeromexico ticket by reaching out to the representatives through their customer support channels. To add child to your existing British flight ticket, you may either use the official website to reach them or dial their contact number and ask to add your child to an existing reservation.

How To Book A Ticket For A Lap Infant On Aeromexico International?

To book a ticket for a lap infant on Aeromexico international flights, infants under the age of 2 are not permitted for free travel. While they still sit on their parent’s lap and do not need to have their seat, a standard fee includes taxes associated with the infant’s journey.

Furthermore, you can take one extra piece of luggage when traveling internationally. This luggage must be 1.15 meters long and weigh no more than 25 kg. You must pay the extra fee if your extra baggage exceeds this weight.

Charges For Aeromexico Add Lap Infant

When you travel with a child under the age of two years, the charges for Aeromexico add lap infant specifically depend on the flight's destination.

Aeromexico Unaccompanied Minor Policy

According to Aeromexico unaccompanied minor policy, the airline provides personalized care and attention to children traveling alone without an accompanying adult. From check-in till the child reaches their destination, passengers may rest assured.

Here are a few essential guidelines for a child traveling alone on Aeromexico Airlines -

• The adult must accompany the child at the airport at least 3 hours before the departure.
• The unaccompanied minor is mandatory for children between the ages of 5 and 14 years traveling alone.
• Request the unaccompanied minor service 48 hours before the scheduled departure time.
• The parent or guardian accompanying the child at the airport must present their government-issued photo identification.
• The parent or guardian must stay 15 minutes more at the airport after the flight takeoff as a preventive measure if the flight returns.
• Aeromexico unaccompanied minor service is applicable on both domestic and international flights.

Aeromexico Unaccompanied Minor Fee

Unaccompanied minor fee Aeromexico depends on the routes and destinations minors travel to. Look at the overview described below -

How To Fly With Twin Infants In Aeromexico Flight?

If you fly with twin infants on Aeromexico flight, ages under 2 years old, you may carry one infant on your lap. However, purchasing a seat for another infant is required with car safety. According to the Aeromexico infant policy, only one lap infant is permitted to carry per adult.

How To Speak To Live Agent For Aeromexico Add Lap Infant?

There are numerous ways passengers may use to get in touch with Aeromexico representatives. Some of the most valuable approaches are given below -

Method 1 - Via Call

Calling and speaking directly to the Aeromexico executive is one of the best ideas for getting assistance with different queries, including how to add a lap infant to Aeromexico. Let’s check out the simple steps of this process.

• Step 1 - Dial 1 (800) 237-6639 to speak to the live agent at Aeromexico. If they don’t respond due to technical issues, contact the OTA expert at +1-800-633-0441 for instant assistance as an alternative option.
• Step 2 - Once connected with the official representative or the OTA expert, request to add a lap child Aeromexico online.
• Step 3 - Provide all the requested information and documentation.
• Step 4 - Pay the charges if applicable.
• Step 5 - Once the process is completed, wait for the confirmation on your registered mail ID.

Method 2 - Chatbot

Passengers who are uncomfortable with the on-call process and getting assistance regarding infant traveling may use the live chat process as follows -

• Step 1 - Open the official website of the Aeromexico Airlines.
• Step 2 - Navigate to the footer section.
• Step 3 - Click on the Customer Service option.
• Step 4 - Tap on the option Facebook Messenger Chatbot.
• Step 5 - Click on the “Click here to chat with Aerobot now!”
• Step 6 - You will be redirected to the Facebook Messenger page.
• Step 7 - Login by entering your credentials such as email address and password.
• Step 8 - Press the Continue button.
• Step 9 - Once you access the Aeromexico page, type your message and send it to the representative's team.
• Step 10 - The team will respond within a few minutes with an appropriate resolution.

Method 3  - Via Social Media

Aeromexico assists passengers through a variety of methods, including social media channels as follows -

• Facebook - https://www.facebook.com/AeromexicoNA
• Twitter (X) - https://x.com/aeromexicousa
• Instagram - https://www.instagram.com/aeromexico/