Lufthansa Airlines Name Change Policy

Always check the details on your flight ticket as soon as you receive it. This habit helps you fix the name-related issue on time. Similarly, if your ticket is booked with Lufthansa Airlines and you spot a name mistake, you may be wondering how to fix it. To resolve an issue like “Lufthansa name change” on a ticket, you need to read the airline’s name change policy.

Why Is It Important To Review Lufthansa Name Change Policy?

Reviewing Lufthansa name change policy helps you avoid the trouble that can result from name-related issues. The problem includes boarding denial, security flags, ticket invalidation, or cancellation. So, if you don’t want to be stuck in any of these situations, ensure your ticket details, particularly your personal information, are similar to your travel documents.

Additionally, the name change policy evaluation provides detailed information on the fee structures for name corrections or changes and outlines the required documentation. This brief is enough to make you understand why it’s crucial to check Lufthansa Airlines name change policy. 

What Are The Rules Covered In The Lufthansa Name Change Policy?

After understanding the importance of reviewing the name change policy of Lufthansa Airlines, it’s now time to learn the rules that are covered in it:

• Lufthansa ticket name change is limited only to minor and major corrections.
• Personal information, such as name, date of birth, and gender, printed on the Lufthansa ticket must match that on the passport and other government-issued IDs. 
• Changing the entire name on the flight ticket is offensive and not allowed.
• Ticket transfers and swaps are strictly prohibited.
• Government-approved documents are required to submit for a legal or significant change passenger name Lufthansa ticket.   
• A person who is not booked with LH is not permitted to board the flight unless a ticket is issued under their name.
• Attempting to use someone else's flight ticket can lead to serious consequences, including a temporary suspension. No matter how similar the names are. 
• LH only allowed one name correction per person. If a passenger needs a re-correction, they should contact the airline’s customer care directly.
• Only two incorrect letters are permitted to be altered in the first, middle, and last name, per the airline’s name change policy. 
• Lufthansa Airlines name change on the ticket can only be processed on completely unutilized tickets. 
• If a passenger exceeds the limit for correcting a name mistake on an LH ticket, they may be required to cancel the ticket and make a new booking. 

The above-mentioned rules regarding the LH name change policy clearly state that the term name change does not refer to a complete name change to a different person who is not even registered with the airline. In simple terms, the airline's policy only covers name corrections or changes required by law. 

Note: In addition to these rules, it is also required to include the correct information about the baby added to the ticket. If any information is entered incorrectly and a passenger needs a correction, they can contact the airline or check the Lufthansa infant policy.

What Common Mistakes Did A Passenger Make While Fixing The Lufthansa Change Name On Ticket?

Before jumping to the solution of fixing the Lufthansa change name on ticket, it’s good to have information regarding mistakes which often made by passengers while fixing the name-related issues: 

• Unaware of the airline’s name change policy: Passengers often failed to review it. But it is a must to check, as it contains detailed information on the name change issue, the fees associated with the correction, and the limitations on changes that do not violate security measures. 
• Delaying the correction: Waiting too long to fix the issues only increases tension and sometimes adds unwanted charges. Additionally, correcting last-minute can delay boarding. Hence, it is best to do a Lufthansa change name on booking, especially when the mistakes are minor within a day of booking or at least 2-3 days before. 
• Not providing the right documents: Most passengers are unaware of the right documents needed to correct the mistake. For instance, if the correction relates to the Lufthansa name change marriage, a marriage certificate is the appropriate document, in addition to the passport. 
• Exceeding the name-correction limit: Despite knowing the rule that the airline permits only one name correction per person, most passengers ignore it and keep trying to fix the issue again and again. This attempt often results in the ticket being canceled and security alerts. 
• Try to make a major change that is not allowed: Many flyers attempt to make major changes, such as transferring their ticket or changing their legal name, without providing supporting documentation, often resulting in unresolved issues. Additionally, transferring or swapping tickets is not allowed, so doing so may result in ticket cancellation.

What Passengers Should Do To Change Name On Lufthansa Ticket?

Now, after knowing what mistakes are required to avoid while fixing the change name on Lufthansa ticket, it’s time to know what should be done:

• Correct name mistakes on time: As soon as mistakes are spotted, take immediate action and fix them either through the official website/app or by calling the airline’s customer service.
• Know what type of name correction is: Understand your name correction requirement and take action accordingly. If mistakes are minor, try to fix them on the official website; if they are major, seek direct assistance from Lufthansa by providing the required government-issued documentation.
• Share necessary information: Providing necessary details is an important step towards a name change on Lufthansa flight. These details include the booking reference and a valid ID. 
• Don’t rush: Though it’s necessary to fix the name-related issue on the ticket as soon as it's spotted but it takes time to be updated on the ticket. Hence, the passenger needs to have patience, especially when the request involves a legal concern. 

What Actions Are Required To Change Name Lufthansa Flight?

Several actions can be taken by passengers who look to change name Lufthansa flight. The following steps are outlined below:

Action 1: Via The Official Website/App

• Head to Lufthansa Airlines main website or download the official app.
• On the site’s main page, search for the option “Manage Booking”. 
• Here, input the booking reference code and the passenger’s last name.
• After entering the information, wait to access the flight details page.
• Once the flight details page pops up on the screen, look for the option “Edit Passenger Details”.
• Enter the correct name to proceed with the action of “name change on Lufthansa flight”.
• After entering the correct name, attach government-approved IDs.
• Save the changes and proceed with the name change fee if applicable. 
• Once everything is done, check your registered email address to find the updated ticket.

Action 2: Over-the-phone call

• Pick up your phone and dial the Lufthansa official contact number. This action is genuinely required when name corrections are major, such as a legal name change.
• After dialing the number, carefully follow the IVR instructions and select the option to speak to an airline representative.
• After connecting, inform them about your intention regarding the name change and provide the booking details.
• Based on your request and the provided details, the representative will inform you of the airline’s name change policy and the action to be taken.
• The next step is to provide the correct name and supporting valid documents.
• After document verification, the representative will make the changes to the ticket and ask you to pay Lufthansa name change fee, if required.
• Once the fee is paid (if needed), the representative will share the confirmation at the registered email. 

Action 3: At The Airport

• If facing an issue while correcting the flight ticket via the website, or don’t want in-phone assistance. The alternative option is to visit the nearby airport and take in-person assistance.
• Upon arriving at the airport, go to the Lufthansa customer helpdesk and inform the representative of your query.
• For further action, please provide your booking credentials and the name you would like on your flight ticket. Ensure that you are the original ticket holder and that you are seeking minor and major corrections. If you try to transfer your ticket to another name, you will face serious consequences, which include ticket cancellation. 
• To validate your request for a name change on Lufthansa ticket, please share your valid government-issued documents and other travel documents.
• If the representative asks you to pay the Lufthansa name change cost, proceed with the action. 
• Lastly, you ask the representative to share your updated e-tickets. 

Note: Any passenger traveling to the United States must remember that their APIS Data (SSR Docs) and passport details must exactly match. 

The actions mentioned above are highly useful for resolving the name-related issue on your Lufthansa ticket. Apart from that, for a Lufthansa group booking, name changes are permitted for minor corrections, such as spelling mistakes or nickname changes, within a major deadline, generally before ticket issuance. In case you need more information, check the PDF mentioned below: 

https://business.lufthansagroup.com/content/dam/b2b/experts/files/LHG_NameCorrections_Guideline.pdf

What Are The New Changes Made In Lufthansa Airlines Name Change Policy?

Below are the new changes made in Lufthansa Airlines name change policy:

• The airline allows minor errors, such as spelling mistakes of up to 2 letters, without requiring the Lufthansa name change fee. But one name-correction rule will be implemented.
• It is essential to resolve the name-related issue before departure.
• Details on the flight ticket must match the original ticket holder’s passport and other travel documents that including spacing and capitalization.
• The traveler must be the same person who originally booked the ticket.
• If mistakes are significant and you don’t want to pay the name change fee, you can use the 24-hour rule to cancel the ticket within a day of booking and claim a full refund. This refund can be used to book a new ticket with the correct personal information.
• In case the ticket is booked through a travel agency, the passenger needs to contact the booking agent first. 
• The name change policy applies to tickets issued on “Lufthansa stock (220) and operated by Lufthansa Group airlines. 

Pro Tip: To avoid the hassle of a Lufthansa passenger name change on the existing ticket, double-check the information during the booking. If the ticket is already booked and you notice the error, immediately take action to address the issue using the appropriate steps.  

What Options Are Available After A Lufthansa Ticket Issuance?

Any passenger who spots an incorrect name instantly after ticket issuance, below are the two available options:

• Nullify the ticket.
• Appeal for a refund within a given grace period.

Fees Associated With Lufthansa Name Change On Ticket

As mentioned above, no fee will be applied to the Lufthansa name change on ticket if the corrections are minor. However, in cases of major corrections, such as legal name change requests or full name reissues, you may still need to pay the required charges. Additionally, after ticket issuance, it might need to pay 100 euros per flyer. To get the exact details on the name change fee, contact the airline's customer service.